Terms of Use


Current shipping times may vary, please allow 2-3 weeks for shipping at this time. Please note that your order is being handmade and shipping times are determined by order load. All shipped orders will receive a tracking number. We ship through USPS First Class Mail, USPS Priority Mail, and USPS First Class Package International. Shipping estimates do not include package transit time.


For items that arrived damaged:

Items can only be returned if they arrive damaged (this only includes items damaged due to shipment handling). Items must be returned in their original packaging for a full refund. Seller will reimburse buyer for return shipping only when the buyer uses USPS First Class Mail service. If the buyer choses another service, the buyer will receive a partial shipping refund. Exchanges available on damaged products instead of a refund is also available for same product only.


Cancellations are not available.


Unfortunately, if your package has been tracked and confirmed to have arrived to your shipping address, we are not liable for lost or stolen packages. If your package has not arrived at your shipping address and the tracking number reflects that, we will look into the order with USPS and if not resolved, we will resend your order.

Háw’aa, thank you for your support!

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